OMGT2228 Operations Management Assignment, RMIT, Singapore: Apply the Kano model to classify the quality of your product/service. Then develop the house of quality for your product/service
Develop a product/service. You should first critically review the processes needed to develop a product by identifying the customer needs, defining the appropriate level of product/service quality, and considering the other perspectives, i.e., liability issues, ethical considerations, sustainability issues, costs,…
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