2. Probase Resources Sdn. Bhd. has been awarded the contract to construct an access road, including a tunnel link for passengers, to a new terminal at KLIA2 airport. The Board of Probate has appointed Sheila Smith Jones as the project manager and she is currently in the early stages of setting up the project.

This will be a large and complex project that will involve a number of different specialist subcontractors and equipment suppliers. It is critical that the new road and tunnel are completed in time for the opening of the new airport terminal. The project requirements have been established and the project manager is now at the stage of planning for the work to take place.

This will include an assessment of the risk and uncertainty that could hinder the progress of the project and its delivery on time. The complex nature of the project means that the use of project management software will be an important tool in assisting Sheila Smith Jones, the project manager, and her team at the various stages of the project lifecycle to ensure the project objectives are delivered on time.

(a) Identify FOUR (4) types of risks that could occur and the steps that can be taken by the project manager to manage these risks.

(b) From a risk perspective, how does Sheila decide on which sub-contractors will get the job from Probase? Is a low price/high-risk bid acceptable? Justify your answer.

(c) Discuss at length how a project management software could help the project manager and the project team during the lifecycle of the airport access road project.