Leading the Engaged Enterprise Assignment, MU, Singapore: This write up is to be about Hero AND Zero moments in your life

This write up is to be about Hero AND Zero moments in your life. I want to emphasize this key point: The Hero/Zero moments are about what you did or did not do, not what someone else did or did not do. The quality of your reflection will depend upon the effort you exert to create the body of evidence that is reflected upon.

Here are some broad examples that past students have written about: keeping silent leading to a fatality reporting something that led to someone being fired keeping a confidence that led to a sibling failing an important examination arguing with a manager that led to a critical problem being solved keeping silent allowing a junior staff member to shine breaking a rule so that a customer’s problem could be resolved