2.1 Rich Picture for B&M’s UK Hybrid Business Operations

Focus on Pictonal representation (1 full-size A4 page hand drawn for B&M’s UK hybrid (online + physical store) business operations of all the processes.
interactions. interconnections. communications between stakeholders e g. types of employees. customers suppliers service providers etc identifying and indicating all the existing and potential problems/issues/challenges as well as
solutions/recommendations to these problems

NB 1 (ONE) Fach Prcture for B&M’’s UK id (online + store business operations |e include Doth online + physical store operations Situations

You Can indicate which symbols/numbenngcons in the Ruch Picture on the
problems/challenges and solutions/recommendations after which you can
provide more detailed explanations m sentences/paragraphs on the next page
(Separate page from “The Rich Picture)

(remember, words are not counted in this entire Part 7) (Findings and analysis
will be used in Part 3 ister}

cta_questions_1

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