Learning Outcomes:-

• Understand why people make a difference in an organization.
• Define strategic human resource management.
• Explain how organizations can attract a quality workforce.
• Explain how organizations can develop a quality workforce.
• Explain how organizations can maintain a quality workforce.
• Understand how HRM practices advance sustainability achievements for Changi Airport Group.

Human Resource Management:

The process of attracting, developing, and maintaining a quality workforce to support the organization’s mission, objectives, and strategies.

HRM relies on workers with relevant skills and enthusiasm.

The key task of HRM is to make these workers available.

Changi Airport Group People Philosophy

“Our people play vital roles as value creators within and outside the airport community. By supporting them with the right people strategies, we drive employee morale, staff engagement, and retention, while grooming future leaders to secure CAG’s continued growth.”