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Business Process And Systems Assignment, TP, Singapore: Explain the business model at B&M – this can be found in the annual report How does B&M create value for their customer
University Temasek Polytechnic (TP)
Subject Business Process And Systems Assignment
Posted on: 4th Dec 2023

Business Process And Systems Assignment, TP, Singapore: Explain the business model at B&M – this can be found in the annual report How does B&M create value for their customer

  • Explain the business model at B&M – this can be found in the annual report
  • How does B&M create value for its customers? How do they satisfy their customer’s requirements for fast and dependable services at a reasonable market price through strategic partnerships, etc. that assist their customers to improve the services they offer?
  • Frameworks to use are 4Vs and Slack’s 5 performance objectives; the GAP model is the gap B&M is filling.
  • Define SSM; how is it suitable to address B&M’s move to a hybrid model? Research the problems they may face by changing their business model using Soft Systems Methodology.
  • Problem situation – Consider customer value for shopping online and in-store which market sector are they chasing by changing the business model?
  • Comparison of different solutions and choose one solution to take forward with reasoning.
  • You should compare and contrast different operation management models used by the sector in which B& M operates and recommend appropriate solutions to continue being competitive in the market, making it easier for customers to select and buy their products.
  • Comparison of different solutions with costing and choose one solution to take forward with reasoning.
  • Discuss the parcel conundrum – how environmentally sustainable will your new solution be for B&M? Do they have any policies to deal with the issues resulting from the parcel conundrum?

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