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SST102: Human Factors and Systems Design Assignment, SUSS, Singapore In today’s world, bookings for services, events, accommodation, flights, etc. are carried out online on various websites or applications
University Singapore University of Social Science (SUSS)
Subject SST102: Human Factors and Systems Design
Posted on: 7th Jun 2023

SST102: Human Factors and Systems Design Assignment, SUSS, Singapore In today’s world, bookings for services, events, accommodation, flights, etc. are carried out online on various websites or applications

In today’s world, bookings for services, events, accommodation, flights, etc. are carried out online on various websites or applications. These transactions can be performed directly at the merchants’ website or application, with some being more user-friendly than others.

In this assignment, you are to assess and compare one closely similar online booking carried out directly on two different merchant websites or applications.

Some examples are:

i) Pan Pacific Vs Shangri-La
ii) SIA Vs Scoot
iii) SISTIC Vs Ticketmaster
iv) Golden Village Vs Cathay Cineplex

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