ComfortDelGro Organisational Structure Assignment: Analysis for UNGC-Aligned Sustainable Transport Strategy
| University | Singapore University of Social Science (SUSS) |
| Subject | Destination Management |
ComfortDelGro Organizational Structure Analysis
1. Introduction (300–400 words)
ComfortDelGro Corporation is a multinational land transport company headquartered in Singapore. It spans seven countries and employs more than 54,000 vehicles, ranging from buses, taxis, railways systems to engineering and support services. Its subsidiaries include SBS Transit, CityCab, Metroline (UK) and ComfortDelGro Australia, among others. ComfortDelGro is among the world’s largest land transport companies, offering services that include public bus, urban rail, taxi, automotive engineering services and run a fleet management services.
Signatory to the United Nations Global Compact In 2018, ComfortDelGro signed up to the United Nations Global Compact (UNGC) and undertook to support its 10 principles relating to human rights, labour standards, the environment and anti-corruption. These values are a guide for businesses that wish to act responsibly and contribute to the global goals of sustainability (SDGs).
The transportation sector, a vital component of today’s society, is faced with important environmental, social, and corporate governance (ESG) issues. Through increasingly faced climate change, road congestion in urban areas, workplace safety, and regulatory scrutiny, the companies such as ComfortDelGro need to develop coherent and flexible organizational forms by which sustainability can be incorporated and infused into the organization.
The objective of this report is to assess the degree of CDG’s current organisational design in line with the UNGC principles. It will examine whether the company’s structure enables or constrains ESG integration and use appropriate organisational theory to explain strengths and weaknesses found, and through this, recommend structural reform that may help closer align future practice.
2. Theoretical Foundations (600–700 words)
How the theories of org structure affects sustainability (theory on its own, not cdg)
Advanced structure theories:
Organisational sustainability and structure:
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3. ComfortDelGro’s Organisational Structure (600–700 words)
Corporate governance and hierarchy:
Business units:
Support functions:
Structure type:
4. Alignment with UNGC Principles & Sustainability (700–800 words)
Structure issue of the company (point 4 & 5 to combine)
Labour (Principles 3–6):
Anti-Corruption (Principle 10):
5. Discussion & Critical Analysis (700–800 words)
(ungc people aspect, in the end of the day to show cdg is sustainable based on organisational structure)
Structure–performance review:
Issues identified:
Theory application:
6. Recommendations (400–500 words)
1. Establish cross-unit sustainability hub:
2. Introduce ESG scorecards for regional CEOs:
3. Create Learning & Integration Teams:
4. Standardise ESG training and audits across units:
7. Conclusion (200–300 words)
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8. References (not incl. in word count)
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