Section A 
Answer all questions in this section.

Question 1
Question 1a
In an HR selection interview, active listening plays a critical role as it is one of the strategies employed to draw the pertinent data needed to make a sound hiring decision. Analyse the role of active listening in an HR selection interview.

Question 1b
Discuss the barriers to active listening. What are the strategies interviewers can apply as precautions against the barriers to active listening?