BM4364 Customer Experience Management and Design Assignments
BM4364 Customer Experience Management Report: Evaluating CX Practices Through Employee Interview in the Service Industry
Section 1 Assignment Outline This assignment constitutes 30% of the overall assessment for the learning unit, BM4364 Customer Experience Management and Design. The assignment covers topics on Leadership and culture drive a customer-focused organisation; Connected employees deliver great customer experiences;…
BM4364 Customer Experience Management and Design
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July 9th, 2025
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