Question 1

(a) Appraise the entire lift situation described in the above data, and demonstrate your understanding on the top FIVE (5) key areas that caused the technical faults and breakdown incidents of the lifts.

(b) Examine how the lift servicing specialists can achieve / meet the lift service delivery index 0.2 of technical breakdown per lift per month.

(c) Formulate the maintenance strategy for resolving the recurrence breakdown incidents and improve the lift performance.

(d) Analyze the current building and lift profiles, propose the areas for improvement of lift operation efficiency and implement the conservation measures for lift operations.

You should reference to the relevant code of practice, including legislative requirements; operation and maintenance requirements, future developments (where appropriate); customer service; workplace comfort; and any other issues of concern.