HRM358 Diversity and Inclusion in the Workplace Assignment, SUSS, Singapore: The fast-food giant came up with several apologies and statements post this incident to neutralize the outrage expressed
Question 1
The fast-food giant came up with several apologies and statements post this incident to neutralize the outrage expressed by netizens about the insensitivity shown by McDonald’s staff towards Chui and her guide dog. Answer the following sub-questions based on your understanding of this incident and course concepts.
The word limit is 1,000 words inclusive of all sub-parts.
Language and References
It is important that you write clearly, using correct grammar, punctuation, and spelling. Include at least THREE (3) journal articles or book chapters references and follow the APA 7 format for citations and references. (No need for three references for each sub-question). Total additional marks: 5 marks
Question 1a
Making reference to the current context, identify and explain another real-life example (local or international) where a multi-national corporation or an international brand or food chain tried to take remedial action after being called out for exclusionary behaviors on the diversity and inclusion front.

Question 1b’
Examine your personal views about guide dogs and their movement in public places.
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Question 2
Being an active ally of inclusion requires you to reflect on how you can practice allyship, improve your diversity competence, and apply lessons learned in class. In this reflection essay, you are to do the following to answer these critical subquestions:
The word limit is 1,000 words inclusive of all sub-parts.
Language and References It is important that you write clearly, using correct grammar, punctuation, and spelling. Include at least THREE (3) journal articles or book chapters references. (no need to include three references for each sub-question). Total additional marks: 5 marks
Question 2a
What is your personal definition of exclusion?
Question 2b
Recount any life experience(s) that have shaped your personal definition of exclusion.
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