1.  Complexityandvariety

The fragmented and diverse set of COVID-19 testing requirements for entry and exit as well as the range of different types of tests required by governments have created a challenging and complex environment for immigration authorities, passengers, and airlines to navigate.

2.  Information gap

Passengers are confused and need accurate information. But they do not know where to find it–or understand it, even if they do find it.

3. Inefficiencies, errors, fraud

Check-in agents need to follow extensive entry requirement guidance and try to determine the authenticity of multiple non-standard test documents passengers present to them. This leads to health check inefficiencies, errors, and fraud – an increasing problem around the world Thein formation flow in fra structure that is needed for systematic testing must support:

• Governments with the means to verify the authenticity of tests and the identity of those presenting the test certificates.
• Airlines with the ability to provide accurate information to their passengers on test requirements and verify that a passenger meets the requirements for travel.
• Laboratories with the means to issue certificates to passengers that will be recognized by governments, and
• Travelers with accurate information on test requirements, where they can get tested or vaccinated, and the means to securely convey test information to airlines and border authorities.